Privacy Policy - Trooper.AI - Rent a GPU Server in the EU

You can find the latest version on mediatrooper.com/privacy.

The data controller, who alone or in cooperation with others determines the means and purpose of data processing, for this website within the meaning of the General Data Protection Regulation (GDPR) is Media Trooper GmbH, Black-und-Decker-Straße 17b, 65510 Idstein, Susann Bach, datenschutz@mediatrooper.de. The responsible entity is a natural or legal person.
According to Art. 4 para. 1 DSGVO, personal data are individual details of your person, such as your name, your E-Mail address and IP address. This data is collected by us only as permitted by law.
This privacy policy generally applies to the following websites and products of ours:

Website www.mediatrooper.de with all its subpages
Trooper Contact Generator
POS Trooper
MT Space
Trooper.AI
MT Secure Upload
AI Error Recognition
Kinderleicht App Website

Should special regulations be necessary for individual points, they can be found in separate points of the following data protection regulations.

Use of our products by our customers
Our customers use our products for their intended purposes. We have no control over the content our customers create or the types of information they collect and/or manage using our products. This data belongs only to our customers. Therefore, their own privacy policies apply.
They have been advised that you must have the necessary consent to collect the data. The following privacy policy does not apply to this customer data.

1. data collection & use

1.1 What personal data is collected?
Each time you visit our website or use our products, information about your computer is collected:

anonymized IP address
Browser
Operating system

We process the above information pursuant to Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in finding out which elements on our website are best received. This allows us to find ways to improve it and make it more effective. The information is collected anonymously by our web server, so that the data cannot be attributed to any natural person.

AI Scan App
During the use of the app, the collection of personal data in the app can take place according to Art. 6 para. 1 lit. a DSGVO after your prior consent. The following data, among others, may be collected via visual recording or a form/questionnaire:

(Business) address
Full name with salutation
(business) E-Mail address
Position in the company
Phone number and other information located on the business card
Questions from the questionnaire
Photos

Our products & app
The collection of personal data may be necessary for the use of our products. The collection is carried out in accordance with 6 para 1 lit. b DSGVO in order to fulfill the contract with you. Among other things, the following data are collected:

(Business) address
Full name with salutation
(business) E-Mail address
Position in the company
Phone number
Payment information
Account information for login

Trade fair appearances
During our trade fair activities, we may collect personal data from you in accordance with Art. 6 (1) lit. a DSGVO following your prior consent. This may concern the following data:

(Business) address
Full name with salutation
(business) E-Mail address
Position in the company
Phone number and other information located on the business card
Questions from the questionnaire
Conversation content
Photos

1.2 Cookies
Cookies are small text files containing information that are stored on your computer or mobile device when you visit a website.
We do not use cookies since March 2018, if a cookie exists, we do not read it, you can delete it through your browser.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

COOKIE	TYPE	DURATION	DESCRIPTION
cookielawinfo-checkbox-necessary	0	11 months	This cookie is set by the GDPR plugin Cookie Consent. The cookie is used to store the user's consent to the cookies in the "Necessary" category.
cookielawinfo-checkbox-non-necessary	0	11 months	This cookie is set by the GDPR plugin Cookie Consent. The cookie is used to store the user's consent to cookies in the "Not necessary" category.
fb	persistent	12 months	This cookie helps us finding relevant information in facebook and match your visit to our Facebook page.
GA	persistent	12 months	This cookie tracks visiting data to Google Analytics to help us classify our content quality.
viewed_cookie_policy	0	11 months	The cookie is set by the GDPR plugin Cookie Consent and is used to store whether the user has consented to the use of cookies or not. It does not store any personal data.

1.3 Ditt provider
We use third party services to provide our services in a reliable, effective and user-friendly manner. These services require data from you for the delivery of content and may also own and use servers in third countries outside the EU, including the United States of America (USA). They may also process other data including cookies, log files and tracking pixels in connection with our offer and in connection with information from other sources for their commercial communication and statistical purposes.

Google Analytics
Google Analytics, a web analytics service provided by Google Inc ("Google"), 1600 Amphitheatre Parkway, Mountain View, California 94043, USA, may be used. Google is subject to the EU-American and the Swiss-American Privacy Shield, whereby Google undertakes to ensure adequate data protection.
The use is based on Art. 6 para. 1 p. 1 lit. f DSGVO to protect our legitimate interests in the best possible provision of functions on our website.
Google Analytics does not set any cookies on our website, which are stored on your computer and thus do not enable an analysis of your use of the website. The information generated by Google Analytics about your use of this website, such as browser type/version, operating system used, referrer URL (the previously visited page), host name of the accessing computer (IP address), time of server request, location of the accessing computer are usually transmitted to a Google server in the USA and stored there. However, due to the activated IP anonymization on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de
An opt-out cookie is set that prevents future collection of your data when visiting this website.
The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

Google Maps
We use Google Maps to display interactive maps and to create directions. Google Maps is a map service provided by Google. By using Google Maps, information about the use can be transmitted in the USA. When you call up a web page on our website that contains Google Maps, your browser establishes a direct connection with Google's servers. The map content is transmitted by Google directly to your browser, which then integrates it into the website. If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use the map display.
The purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights in this regard and setting options for protecting your privacy, can be found in Google's privacy policy (https://policies.google.com/privacy?hl=de).
By using our website, you consent to the processing of data about you by Google Maps Route Planner in the manner and for the purposes set out above.
For more information, please see the Google article on privacy, as well as Google's privacy policy and terms of use.

Google Fonts
Our websites and our products may be embedded Google Fonts, a service of Google. We use this service to present our offer in a user-friendly and individualized way. For more information, please refer to the privacy policy, as well as the privacy policy and terms of use of Google.

Facebook SDK
We use the Facebook Software Development Kit (SDK) within the Trooper AI Scan app. Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. Facebook Inc. is headquartered in the USA and is subject to the EU-American Privacy Shield, whereby Facebook undertakes to ensure adequate data protection. By integrating the Facebook SDK, we link our app with Facebook's services. For example, this enables Facebook to determine target groups for the display of ads (so-called "Facebook Ads").
Furthermore, we use the Facebook App Events service, which allows us to track the reach of our advertising campaigns and the use of the Facebook SDK. We only receive an aggregated evaluation of the user behavior of our app from Facebook. We have no further influence on the information that is processed by Facebook via App Events.
We store and use the data according to Art 6 (1) lit. f DSGVO with the legitimate interest in analyzing user behavior in order to optimize our app and also our advertising. You can find more information about Facebook SDK under the following links:
iOS: https://developers.facebook.com/docs/ios
Android: https://developers.facebook.com/docs/android

Facebook Pixel
We use so-called Facebook pixels of the social network www.facebook.com (hereinafter "Facebook") on our website. Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. Facebook Inc., headquartered in the USA, is subject to the EU-American Privacy Shield, whereby Facebook undertakes to ensure adequate data protection.
We store and use the data according to Art. 6 para. 1 lit. f DSGVO with the legitimate interest in analyzing user behavior in order to optimize our website and also our advertising.
With the help of the Facebook Pixel, it is possible for Facebook to determine you as a visitor to our online presence as a target group for the display of ads (so-called "Facebook Ads"). Accordingly, we use the Facebook Pixel to display Facebook Ads from us only to Facebook users who are interested in us or who have special characteristics (e.g. interest in certain topics and/or products, visitors to our website), which we transmit to Facebook (so-called "Custom Audiences"). With the Facebook Pixel, we also ensure that the Facebook Ads match the possible interests of the users and are not disruptive. In addition, we can use the effectiveness of the Facebook Ads for statistical purposes and market research by checking whether a user uses our oneline offer when he clicks on a Facebook Ad (so-called "conversion").
Facebook processes personal data in accordance with Facebook's own privacy policy. Accordingly, you can find general information about the display of Facebook Ads in Facebook's privacy policy. For more information about Facebook Pixels and how they work, see Facebook's Help section.

Facebook Pixel Opt-Out
You can object to the collection by the Facebook pixel and use of your data to display Facebook ads. To determine what kind of ads you see within Facebook, you can go to the page set up by Facebook and follow the instructions there regarding the settings for usage-based advertising. Alternatively, you can also use the following button to opt-out:

OPT-OUT FACEBOOK

Snazzy Maps
We may use the Snazzy Maps service of the Canadian provider Atmist (10940 - 166A St Unit 201 Edmonton, CA) for a customized display of Google Maps on our website and in our products. The purpose of the use is the user-friendly, individualized presentation of our offer.

HubSpot
We use HubSpot for some of our online marketing activities, during trade show activities and for our apps. HubSpot is a software company from the USA with a branch office in Ireland (2nd Floor 30 North Wall Quay, Dublin 1, Ireland). The company is subject to the EU-American and the Swiss-American Privacy Shield, as well as TRUSTe 's Privacy Seal, whereby HubSpot undertakes to ensure adequate data protection.
This is an integrated software solution that we use to cover various aspects of our online marketing, including

Content management (website and blog)
E-Mail marketing (newsletters as well as automated Mailings, e.g. for the provision of downloads)
Social Media Publishing & Reporting
Reporting (e.g. traffic sources, accesses, etc. ...)
Contact management (e.g. user segmentation & CRM)
Landing pages and contact forms
This information and the content of our website and apps are stored on servers of our software partner HubSpot. It can be used by us to contact visitors to our website and to determine which of our company's services are of interest to them. All information we collect is subject to this privacy policy. We use all collected information exclusively to optimize our marketing measures. For more information about HubSpot, please see the Privacy Policy and EU Privacy Policy as well as the information about the cookies used by HubSpot.
In addition, our apps store login data encrypted in HubSpot. The login allows our customers and app users to view data entered from forms.

Mailchimp
We use the Mailchimp e-newsletter service to register and send our newsletters. Mailchimp is operated by Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. The Rocket Science Group, headquartered in the USA, is subject to the EU-US Privacy Shield, whereby it undertakes to ensure adequate data protection.
We store and use the data according to Art 6 para. 1 lit. f DSGVO.
The newsletter registration takes place in the double opt-in process, in which you will be sent a link to confirm your registration after the registration. When registering for the newsletter, the E-Mail address and other data presented in the input mask will be stored by Mailchimp on servers in the USA. Mailchimp uses this information on our behalf to send and evaluate the newsletters sent. In addition, Mailchimp says it has the ability to use the data to optimize and/or improve its own services, for example, to technically optimize the dispatch and display of the newsletter or for economic purposes to determine from which countries the recipients come. However, Mailchimp does not use the data you have provided to write to you on its own initiative or to pass your data on to third parties.
The deatllized privacy policy of Mailchimp can be found at the following link: https://mailchimp.com/legal/privacy
When sending the newsletter, your user behavior is evaluated by Mailchimp on our behalf. Web beacons are used for the evaluation. Web beacons - also called tracking pixels - are single-pixel image files that are retrieved by Mailchimp when you open the newsletter or click on links in the newsletter. On the one hand, this involves the retrieval of technical information such as browser, operating system, IP address and time of retrieval. This information is used for the technical improvement of the services based on the technical data or the target groups and reading behavior based on their retrieval locations (using the IP address) or access times.
On the other hand, there is also personal tracking, which checks when you open the newsletter and which links you click on. This evaluation is only done so that we can adapt our content to our newsletter recipients as a whole or send different content according to the interests of our newsletter recipients.

2. data storage & sharing
Data storage and processing of personal data takes place on secured servers in the EU. MTSpace is excluded from this.

All personal data that you provide as outlined in 1.1 of this Privacy Policy is stored encrypted in TrooperCloud, which takes place on secured servers in the EU.

We process and store the personal data only for the period of time necessary to achieve the purpose of storage or if this has been provided for by the European Union legislator or another legislator in laws or regulations to which the controller is subject.

If the purpose of storage no longer applies or if a storage period prescribed by the European Directive and Regulation or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

In addition, we keep backups on our server for 10 days of all data transmitted to our storage systems (MT Space, Trooper Database, MT Secure Upload), even if they are deleted again. After that, this is automatically deleted.

Trooper AI Scan App
Personal data is stored locally on your mobile device on which you have installed the Trooper AI Scan app. Furthermore, a connection to your CRM provider can be made. In this case, the data is transferred encrypted via a secure connection to this CRM system and imported there. Afterwards, the data is deleted from the device.
For the privacy policy of your CRM system, please access its privacy policy.
In addition, personal data will only be transferred to government agencies entitled to receive information in accordance with the law or if a court decision provides the basis for the transfer.
Furthermore, the data is transmitted encrypted for processing. You can find more information about this in the section "Data processing".

3. data processing with the Trooper AI Scan App
For an analysis of the visual data collected when using the AI Scan app, we use the in-house Trooper Cloud and third-party providers. These third parties are only given access to the data they are tasked with analyzing, and the data is anonymized as much as possible to safely and effectively deliver results. Furthermore, the transmission to the third-party providers to servers around the world is encrypted.

4. transfer of personal data to a third country
There are no plans to transfer your personal data to a third country. However, due to the alignment of the third party vendors that we may use to analyze the data on the Trooper AI Scan App, the processing of the data may take place on servers located anywhere in the world.

5. data security
We take all necessary measures to ensure the security of your personal data that is processed, in accordance with the law. However, with regard to your use, you should be aware that due to the open structure of the Internet, personal data and information may be transmitted over unsecured networks and thus be viewed and used by persons for whom this data was not intended.
Our website may contain links to and from other websites. If you follow any of these links, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for the content of these sites. Please read these policies before entering any personal information on those websites.

6. chat
You have the possibility to contact us via chat on our website. For the implementation we use the chatra of the provider Roger Wilco LLC, 2200 Clarendon Blvd, Suite 1400A, Arlington, VA 22201, USA. Roger Wilco LLC, based in the USA, is certified for the us-European data protection agreement "Privacy Shield", which ensures compliance with the level of data protection applicable in the EU. The processing is carried out in accordance with Art. 6 para. 1 lit. b DSGVO for the fulfillment of a contract or the initiation of a contract.
To minimize response time and thus give you feedback as quickly as possible, we can see live what is being typed by you in the chat window.

7. forms for contact and downloading files
You have the possibility to contact us via forms on our website or to download files (such as whitepapers). The collection and processing is carried out according to Art. 6 para. 1 lit. b DSGVO for the fulfillment of a contract or the initiation of a contract, as well as according to Art. 6 para. 1 lit. f DSGVO based on our legitimate interest in effective customer service.

8. applications
When an application is submitted to us, we collect and process the personal data of applicants provided for this purpose for the purpose of processing the application procedure within the meaning of Art. 6 (1) lit. b DSGVO. The processing of personal data may also take place electronically, in particular if the application documents are sent to us electronically, for example by E-Mail. In the event of an employment contract, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If there is no employment relationship, the application documents will be deleted by us 6 months after notification of rejection, provided that no other legitimate interests oppose deletion. Other legitimate interest in this sense is, for example, a duty to provide evidence in proceedings under the General Equal Treatment Act (AGG).

9. rights of the data subject
To exercise your rights, please contact us at the following E-Mail address: datenschutz@mediatrooper.de

9.1 Right of confirmation
You have a right to request confirmation as to whether personal data concerning you is being processed. If you wish to exercise this right of confirmation, please contact our data protection officer or another employee who is responsible for processing.

9.2 Right to information
You have a right to information about the personal data stored about you and a copy of this information. Furthermore, you are entitled to information about the following:

the processing purposes
the categories of personal data that are processed
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations
if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration
the existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by the controller or a right to object to such processing
the existence of a right of appeal to a supervisory authority
if the personal data are not collected from the data subject: All available information about the origin of the data
the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for the data subject

Furthermore, you have the right to be informed whether personal data has been transferred to a third country or to an international organization. If this is the case, you also have the right to obtain information about the appropriate safeguards in connection with the transfer.

9.3 Right to rectification
You have a right to the immediate correction of incorrect data concerning you and/or the completion - taking into account the purposes of the processing - of your incomplete data stored by us.

9.4 Right to deletion
You have the right to request the deletion of your personal data if the requirements of Art. 17 (1) DSGVO are met. However, this right does not exist in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims.

9.5 Right to restriction of processing
You have the right to request the restriction of the processing of your personal data if the accuracy of your data, which you dispute, is verified, the processing is unlawful and you refuse the erasure of the personal data and instead request the restriction of the use of the personal data, your personal data is no longer needed for the purposes of processing, but you need it for the assertion, exercise or defense of legal claims or you object to the processing pursuant to Article 21 (1) DSGVO and it is not yet determined whether our legitimate grounds override your reasons.

9.6 Right to information
If you have exercised your right to rectification, erasure or restriction of processing, we will notify all recipients to whom the personal data relating to you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. If you request it, we will provide you with information about these recipients.

9.7 Right to data portability
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transfer this data to another controller without hindrance from the controller to whom the personal data was provided, provided that this is technically feasible and the rights and freedoms of other persons are not affected.

9.8 Revocation
You have the right to revoke your consent at any time for the future. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

9.9 Right of appeal
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

10. deletion
We process and store the personal data only for the period of time necessary to achieve the purpose of storage or if this has been provided for by the European Directive and Regulation or other legislator in laws or regulations to which the controller is subject.
If the purpose of storage no longer applies or if a storage period prescribed by the European Directive and Regulation or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

11. changes to the privacy policy
We reserve the right to change this privacy policy at any time in compliance with applicable data protection regulations. Revised 24.5.2018. Current status is 09.10.2019.

Suggested text: Our website address is: https://www.trooper.ai.

Comments

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An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.